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Responsible Gaming at RiverBelle Casino

Responsible Gaming Policy for RiverBelle Casino is designed in accordance with the standards of the Alcohol and Gaming Commission of Ontario and iGaming Ontario. The casino accepts responsibility for providing a safe and controlled gaming environment and for promoting practices that reduce the risk of harm. Gambling is offered strictly as a form of entertainment and not as a source of income or financial strategy.

Principles of Responsible Gaming

RiverBelle Casino encourages players to approach gambling in a balanced and informed manner. Responsible play is based on awareness, control, and personal limits.

  • Treat gambling as entertainment only
  • Set and respect personal financial limits
  • Manage time spent on gaming activities
  • Understand that outcomes are based on chance
  • Maintain balance with work, family, and social life

Self Assessment and Signs of Risk

Players are encouraged to regularly assess their behaviour to identify early signs of potential harm. Recognising risk allows timely action and access to support.

  • Do you spend more money than intended
  • Do you try to recover losses by continuing to play
  • Has gambling affected your responsibilities or relationships
  • Do you feel stressed or anxious about your gaming activity
  • Have others expressed concern about your behaviour

If any of these apply, seeking professional assistance is recommended.

Responsible Gaming Tools

RiverBelle Casino provides tools that allow players to manage their activity in accordance with AGCO requirements. These tools are accessible through account settings or customer support.

  • Deposit limits
  • Session time limits
  • Loss limits
  • Temporary and permanent self exclusion
  • Access to detailed account activity history

Protection of Minors

Access to gaming services is strictly limited to individuals aged 19 years or older in Ontario. Age verification procedures are mandatory. The casino implements controls to prevent underage access and encourages guardians to supervise device usage.

Support and Resources

Players have access to independent support organisations in Ontario. These services provide confidential advice and assistance.

Staff Training

Employees receive training to recognise indicators of problematic gambling behaviour. Procedures are in place to ensure appropriate and timely responses, including guidance on directing players to support services.

Confidentiality

All information related to responsible gaming measures, including limits and self exclusion, is handled in accordance with applicable privacy laws. Player data and requests are treated as strictly confidential.